1. What instruments are GalaTeo bags designed for?
GalaTeo bags are designed for string instruments, including violins, violas, cellos, and mandolins (style A and F). Each bag is made to fit comfortably inside standard instrument cases.
2. Are the bags meant for protection?
GalaTeo bags are lightweight bags designed to protect musical instruments inside the instrument case. They are not intended to replace a hard case.
3. What materials are used in the bags?
Our bags are made from carefully selected fabrics, including silk and other lightweight textiles chosen for their softness and durability. Material details are listed on each product page.
4. Are these bags safe to use inside an instrument case?
Yes. GalaTeo bags are designed to be gentle on instruments and finishes when used properly inside a case.
5. Can I wash my bag if it gets dirty?
Yes. Bags must be hand washed in cold water using mild soap or gentle detergent and hang dried. Machine washing, bleach, or heat can damage the fabric and is not recommended.
6. Do you offer custom sizes or custom orders?
Sure. Custom requests may be possible depending on availability and materials. Please contact us before placing an order to discuss custom sizing or special requests.
7. Are GalaTeo bags suitable as gifts?
Absolutely. GalaTeo bags make thoughtful gifts for musicians, students, and professionals. If you’re purchasing as a gift, feel free to include a note at checkout.
8. Do you ship internationally?
International shipping may be available depending on location. Please note that customers are responsible for any customs duties, taxes, or import fees imposed by their country.
9. What if my item arrives damaged?
If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage, and we’ll work with you to resolve the issue.
10. Why do some bags look slightly different from the photos?
Because each bag is handmade, slight variations in fabric placement, stitching, or pattern alignment may occur. These variations are normal and make each GalaTeo bag unique.
11. Is there a physical store?
You can schedule a visit. We are located in Philadelphia (zip code 19128). Come to choose a dress for your instrument in person, and get a discount!