Shipping policy

Shipping Policy

We carefully prepare and ship each GalaTeo item to ensure it arrives safely.

Processing Time

• Orders are typically processed within 3–7 business days

• Handmade or made-to-order items may require additional time, which will be noted in the product description

Shipping Rates & Delivery

• Shipping costs are calculated at checkout

• Delivery times vary based on location and carrier

• Once an order has shipped, GalaTeo is not responsible for delays, lost, or stolen packages caused by the shipping carrier.

Tracking

• Tracking information will be provided once your order ships

• Please ensure your shipping address is accurate; GalaTeo is not responsible for orders shipped to incorrect addresses provided by the customer

International Orders

• International customers are responsible for any customs duties, taxes, or import fees imposed by their country